Manage overall Operations department including Data Entry, Verifications Level 1 & 2 and Quality Control functions in a call center environment. This person will direct resources to achieve productivity and quality metrics of department employees and identify and report inefficient processes to ensure overall productivity and minimize department costs. This person will conduct employee annual performance reviews, manage the day to day responsibilities, job performance metrics, attendance requirements, and scheduling for the Operations Department. This position requires you to work directly with department managers and their respective employees to identify, assess, and document business/technical requirements and procedures. This position reports to the Director of Operations.
If you have what it takes to succeed in this role and would like to join a growing organization filled with exceptional, positive, and motivated individuals, this is the place for you!
Benefits Include: Medical, Dental, 401(k), Paid Vacation, Paid Holidays, Paid Time Off, and Flexible Spending.
We look forward to hearing from you!
Ayars & Ayars Inc. is always interested in hearing from people looking for a career in construction. If you aspire...Apply For This Job
Lakeville Area Chamber of Commerce
19950 Dodd Boulevard, Suite 101
Lakeville, MN 55044