Service Line Diagram Specialist Full Time

Minnesota Energy Resources Corp, a subsidiary of WEC Energy Group, is seeking
a Service Line Diagram Specialist (Customer Service Associate) in our Rosemount,
Minnesota location.
Job Responsibilities
Handle customer requests: communicate technical information to customers,
contractors and crews for new services. Calculate billing adjustments and support
field personnel.
Use gathered data to design underground gas service lines in WIMIS.
Process work requests: process paperwork, process billings. Obtain additional
information and forward to appropriate parties. Communicate with various parties in
job planning.
Effectively utilize specialized computer applications dealing with customer billing.
Prepare correspondence as required, perform credit and collection work balancing
customer satisfaction with company policy.
Minimum Qualifications
High School Diploma, GED, or HSED
3+ years of customer service, billing and spreadsheet creation for monitoring
processes experience
Preferred Qualifications
Underground gas design knowledge
End Date: 09/10/2021
We reserve the right to modify the application deadline or discontinue accepting
applications for any position if deemed necessary.
Learn more at Careers
WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action
employers. All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, protected veteran status or any other protected class.
EEO/AA policies and statements
Location: Rosemount, MN, US, 55068
Company: Minnesota Energy Resources (MER)
Req ID: 426