Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for approximately 1,400 employees in its corporate office and five operating units – Interstate AssemblySystems, Interstate BearingSystems, Interstate IndustrialSystems, Interstate PowerSystems, and I-State Truck Centers.
As we have since our founding in 1957 and as one of the world’s first Detroit Diesel Engine Distributors, Interstate Companies continue to recruit career-oriented individuals who want fulfilling work and opportunities for professional growth. Our employees’ commitment to the company and its “Pride in Service” motto helps Interstate Companies deliver exceptional customer service every day.
Due to an internal promotion, we have an opening in our Warranty Department. Warranty Administrators fulfill a critical role within our company. This position is responsible for, but not limited to, reviewing all documents, filing claims with multiple vendors and providing all warranty support for our 32 repair facilities. Interstate Companies operates a centrally located warranty department out of our Lakeville, MN location.
General job duties:
Review and seek corrections of warranty paperwork from our repair facilities.
Ensure that all aspects of warranty adhere to the manufacture’s audit requirements.
Follow policy and procedure guidelines set forth by vendors and Interstate.
Create and monitor warranty claims on multiple vendor sites.
Balance out weekly credit memos.
Create and monitor warranty parts returns.
Answer phone calls & emails in a courteous manner.
Build and maintain a strong relationship with co-workers, assigned repair facilities and in some cases, vendors.
Attend training as needed to enhance job performance.
Ideal qualifications would include:
High school diploma or equivalent
Background in service or transportation
2 years automotive/ truck warranty or technical experience
Possess strong attention to detail
Ability to utilize vendor websites
Experience using Microsoft Outlook, Word and Excel
Solid verbal and written communication skills
Be self-directed but also able to operate within a team
Generous benefits including insurance options, vacation, holiday and PTO pay, 401(k) with employer match
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.
Lakeville Area Chamber of Commerce
19950 Dodd Boulevard, Suite 101
Lakeville, MN 55044