Motel 6 in LAKEVILLE, MN is hiring a GUEST SERVICES REPRESENTATIVE for part time and full time, second shift (3p-11p) and/or overnights (11p-7a)
Although this role is similar to many other guest service or front desk clerk positions, at Motel 6 we believe this role represents so much more. This individual establishes the guest’s first impression of our brand and sets the tone for their experience during the entire stay at our property. The ideal person leads with a Heart for Service, is charismatic and thoughtful and enjoys getting to know new people from different walks of life. He/she will also focus on guest-facing duties such as registration and creating a hospitable experience for those staying with us, along with jumping in and assisting with other property tasks where needed.
What You Will Be Doing: Serve our guests by modeling excellent service by striving for warm hospitable interactions, as well as, identifying and addressing guest issues. Guest registration, collecting guest payments, making and confirming guest reservations and maintaining records of assigned and available rooms. Maintain cleanliness and appearance of front lobby as well as ensure our guests and property team’s safety by being diligent in reporting any safety or security issues. Manage the standards and procedures of Motel 6 through effective planning, organization and decision-making. Support your team by stepping in to perform any task that is asked of the property team with a willing and servant attitude.
Benefits available for Full time employees:
Health, dental, vision, 401K, earned time off.
Lakeville Area Chamber of Commerce
19950 Dodd Boulevard, Suite 101
Lakeville, MN 55044