Do you have a cabin and want to beat the traffic? Do you want to start your weekend sooner? Well you can if your work here! Part of our culture is work-life balance. We promote this by providing our employees half day Fridays during the summer. We pay you for a full day but only require you to put in a half day!
Since 1978, Chemtex has been dedicated to helping customers maintain clean and efficient heating, cooling, wastewater, and process systems. We are one of the largest independently owned water treatment companies. We believe in a Simple, Focused, Driven approach. We need a Customer Service – Order Processing Specialist to assist us in exceeding our customer’s expectations. We take pride in our customer service, and you can be part of an amazing team in this rapidly growing company.
The main objective of our Customer Service Representative – Order Processing Specialist is to efficiently process and invoice orders using our ERP system and effectively communicate with other departments, customers, and sales team.
Responsibilities
- Support Customers and Sales Team by processing orders to ensure customer requirements are met.
- Communicate with customers and sales team on order status and tracking as requested.
- Monitor open orders, collect any missing data and accurately invoice in a timely manner.
- Process credit memos as requested.
- Ensure superior customer service is provided to our internal and external customers
We are excited if you have:
- Strong attention to detail
- Independent problem-solving skills, initiative, and accountability
- Ability to multi-task, prioritize, and manage time effectively with minimal oversight
- Effective written and verbal communication skills
- Can follow and use documented procedures and processes but also recognize opportunities for improvement
- The desire to exceed customer’s expectations
- Microsoft Office and ERP system experience
Required Experience
- 1-2 years of experience in order processing and invoicing; Manufacturing experience a plus
- High school diploma or equivalent
Reasons to Work for Chemtex?
- Medical, dental, life, disability benefits
- Paid time off – vacation, sick
- Paid holidays
- Retirement planning options (401(k), Roth and Profit Sharing)
- Tuition Reimbursement
- Social events onsite-offsite throughout the year
- Family values
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
International Chemtex Corporation provided the following inclusive hiring information:
Americans with Disabilities Act (ADA)
Chemtex will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please call Chemtex at 952-469-4965 for assistance.
EOE/Protected Veteran/Disabled – We are committed to a diverse workforce.
