Customer Service Associate Part Time

One of the best things about spending time outdoors are the stories waiting to be told. Gander Outdoors, part of the Camping World family, is the leading outdoor retailer that operates in local communities and online to serve all our customers, no matter where they live. We are outdoor enthusiasts who provide regionally, and seasonally relevant products priced competitively to fit your family’s outdoor needs.

With local stores across the nation and a website that helps you get the gear you need when you need it, we invite you to go write your story. Who knows? Maybe a new career is the perfect next chapter.

Essential Functions:

• Drive the business to success by delivering metrics and achieving success on the Leaderboard.
• Facilitate a positive checkout experience.
• Connect with customers by asking open ended questions, recommending solutions, answering customer questions, and graciously listening to and denoting customer concerns.
• Restock merchandise to ensure the department and merchandise displays are organized and fully stocked.
• Involvement in the community to promote the brand and stay informed concerning competitors.
• Demonstrate safe practices and procedures in store by adhering to company standards.
• Re-ticket merchandise to ensure accuracy
• Ensure firearms are properly handled during the check in process at the front of the store.
• Ensure federal, state and local compliance to protect the store’s FFL and adhere to company policy on the handling and inventory of firearms.

Non-Essential Functions:

• Complete other duties as assigned.